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Privacy Policy
Privacy Policy & Information Security Policy
SunNet Technology Co., Ltd.
Privacy Policy
Welcome to the official website of SunNet Technology Co., Ltd. (hereinafter referred to as “the Website”). To ensure that you can use our services and information with peace of mind, we hereby explain our Privacy Policy to protect your rights. Please read the following carefully.
1. Scope of the Privacy Policy
This Privacy Policy explains how the Website handles personally identifiable information collected when you use our services.
This policy does not apply to external websites linked from this Website, nor to personnel not commissioned or managed by the Website.
2. Collection, Processing, and Use of Personal Data
When you visit the Website or use our services, we may request personal information such as your basic details and contact information depending on the nature of the service.
When you participate in events organized by the Company, we may use the information you provide to confirm your eligibility.
You agree that the Website may collect, process, use, and transfer your personal data internationally for the following purposes:
- To provide services on the Website
- To market the Company’s products and services
- To conduct research, analysis, or statistical studies related to user behavior
- For joint events with partners, where both the Company and partners may use the data for event-related or subsequent marketing purposes
- To send marketing or event-related information via email (you may opt out at any time)
3. Rights to Access, Correct, and Delete Personal Data
- You may update or modify your personal data at any time and manage your subscription preferences.
- If you no longer use our services and believe there is no need for us to retain your data, you may request deletion of your account or personal information in writing.
4. Exceptions
In addition to data you actively provide, you may voluntarily disclose personal information (e.g., email, name) when using certain features.
Please note that publicly shared information may be collected by third parties. Such disclosures are not considered data collected by the Company and are not covered by this Privacy Policy.
5. Sharing of Personal Data with Third Parties
The Company will not share your personal data with third parties without your consent, except in the following cases:
- Sending marketing information on behalf of partners
- Participation in joint events with partners
- Providing necessary data to vendors for delivering products, services, or prizes related to your participation
6. Exceptions to Disclosure
Your personal data will not be disclosed without your consent unless:
- Required by law
- Requested by judicial or competent authorities
- Necessary to protect the Company’s rights or property
- Required in emergency situations to ensure safety of others
7. Use of Cookies
When you log in, the Website may store cookies on your device to record browsing preferences and usage data.
You may disable cookies via browser settings; however, some services may become unavailable.
8. Changes to the Privacy Policy
This Privacy Policy may be updated periodically in response to technological, legal, or operational changes. Please review it regularly.
For inquiries, contact: sales@mail.elearn.com.tw
Information Security Policy
The Company’s information security objective is to ensure the Confidentiality, Integrity, and Availability of critical systems and information assets.
We define measurable performance indicators across departments to ensure the effectiveness of our Information Security Management System (ISMS).
Security Policy Objectives
To achieve organizational goals and meet management expectations, we establish the following policies:
- Ensure confidentiality of business and personal data
- Prevent data leakage and loss
- Ensure integrity and availability of information systems
Information Security Management
The Company has established an Information Security Committee responsible for planning and implementing security policies, as defined in internal documentation.
Key Security Measures
Human Resource Security
- Provide training and awareness programs to reduce human-related risks
Asset Management
- Maintain an inventory of information assets
- Classify and control assets according to security levels
Access Control
- Implement user account and password management, including regular review
- Enforce clean desk and screen policies
- Control network access, remote work, and mobile device usage
Password Management
- Establish secure password policies to ensure confidentiality and authentication
Physical and Environmental Security
- Control access to server rooms and office environments
- Manage equipment usage, maintenance, and disposal
Operations and Communication Security
- Ensure proper use of information systems
- Prevent malware and unauthorized software
- Maintain backup systems and external service controls
- Monitor network activity and protect system logs
System Development and Maintenance
- Implement standardized procedures for development, testing, deployment, and outsourcing
Supplier Management
- Ensure vendors comply with security requirements when accessing company systems
Security Incident Management
- Establish reporting and response procedures
- Record and manage incidents to minimize impact
Business Continuity
- Maintain business continuity plans
- Ensure ongoing operations during disruptions
Compliance
- Ensure compliance with laws, regulations, and internal policies
- Align with evolving security standards and technologies
Policy Enforcement and Review
Employees who violate security policies will be subject to disciplinary action.
This policy is reviewed at least annually to ensure alignment with legal, technological, and business developments.
Implementation
This policy is implemented upon approval by the Chief Information Security Officer and applies to all revisions.